Organization
The Hidden Jams is a 501(c)(3) nonprofit that exists to help music fans find the songs that were meant for their ears while helping extend artist longevity. Our mission is to surface each artist’s hidden gems, identifying their deep cuts, and rank ordering their catalog. Through the collective and connective wisdom of the crowds, The Hidden Jams will become the ‘Rotten Tomatoes for music discovery.’
What We're Looking For
We're looking for someone with 5+ years experience leading operations in mid-market B2B SaaS, who also comes with music business and/or 501(c)(3) non-profit experience. This role will lead day to day operations of The Hidden Jams, managing cross functional teams of product, engineering, artist partnerships, and artist relations. The VP of Operations will ensure that the organization delivers against defined KPIs, is seen as an elevated and premium brand, and delivers a continuous pipeline of artist launches that convert to quality rankings from superfans. This is a highly intrapreneurial role for someone who loves creating structure where it doesn't yet exist, enjoys solving ambiguous problems, and is comfortable wearing multiple hats.
Key Responsibilities
Management
- • Translate vision into a clear, commonly understood roadmap and quarterly plan
- • Directly manage functional leads, indirectly responsible for growing team of 15+
- • Define and agree KPIs in partnership with wider Eightstate team
- • Clearly communicate objectives to THJ team and drive accountability
- • Provide regular updates to EightState on progress and flag risks / blockers
- • Mentor wider team and ensure team growth, satisfaction, and retention
- • Lead recruitment process for new hires, partnering with external recruiters or directly sourcing candidates
- • Own quarterly and annual budgets, keeping on track or raising new requirements
- • Partner with finance team to ensure nonprofit best practices are followed
- • Partner with Jamprints and The Greatest Cuts on joint launches
Product & Engineering
- • Directly manage product management & engineering team
- • Ensure that product roadmap aligns with mission, vision, purpose and measurable goals
- • Drive engineering teams to commit to and achieve release dates
- • Provide guidance and leadership to product management and design teams
Artist Partnerships & Relations
- • Directly manage artist partnerships and artist relations teams
- • Set goals for new artist barter agreements and artist page launches
- • Ensure that artist pipeline is consistent with target profiles
- • Measure team performance of artist page launches and quality rankings collected
Ideal Candidate
- • 5+ years experience leading operations in a technology startup (required)
- • 10+ years overall work experience (required)
- • Mid-market B2B SaaS experience (required)
- • Music business experience (preferred)
- • Nonprofit experience, specifically financial & governance (preferred)
- • Deep passion for music industry and personal belief in mission, vision, purpose
This is an opportunity to help shape a platform that celebrates music in a more meaningful way. You'll have significant ownership, direct access and reporting lines to accomplished leadership, and the chance to build something lasting within the music industry.
If you're energized by creating new opportunities, building relationships, and helping artists engage their audiences in deeper ways, we'd love to talk.
To apply, send your resume to careers@thehiddenjams.org and tell us why you think you'd be a good fit.